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Privacy Policy – Travel Indica

1. Introduction

At Travel Indica, we value your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights as a traveler booking with us.

2. Information We Collect

When you visit our website or book a tour package, we may collect:

  • Personal Information: Name, email, phone number, nationality, passport details (for booking purposes).
  • Payment Information: Credit/debit card details, billing address (processed securely via third-party gateways).
  • Travel Preferences: Destinations, tour choices, accommodation preferences.
  • Technical Data: IP address, browser type, cookies, device information.

3. How We Use Your Information

We use your data to:

  • Confirm and process bookings.
  • Provide customer support and itinerary updates.
  • Personalize travel recommendations.
  • Improve website functionality and security.
  • Send offers, newsletters, and updates (only with your consent).

4. Legal Basis for Processing (GDPR Compliance)

We process your personal data based on:

  • Contractual necessity (to fulfill your bookings).
  • Legitimate interests (improving services, fraud prevention).
  • Consent (for marketing emails, newsletters).
  • Legal obligations (visa and government reporting requirements).

5. Data Sharing & Third Parties

We may share your data with:

  • Trusted service partners (hotels, transport providers, guides).
  • Payment processors (Stripe, PayPal, banks).
  • Government authorities (if required for visas or permits).
    We never sell your data to third parties.

6. Data Retention

  • Booking-related data is retained for up to 7 years (as per tax/legal compliance).
  • Marketing data is stored until you unsubscribe or request deletion.

7. International Data Transfers

Since we serve global travelers, your data may be transferred outside your country. We ensure protection through standard contractual clauses (SCCs) and secure encryption.

8. Cookies & Tracking

Our website uses cookies for analytics, personalization, and improving user experience. You can manage cookie settings through your browser.

9. Your Rights

Depending on your location (EU/US/Canada/India), you have the right to:

  • Access, correct, or delete your personal data.
  • Opt-out of marketing communications.
  • Request data portability.
  • File a complaint with your local data protection authority.

To exercise your rights, email us at [support@travelindica.com].

10. CCPA (California, USA) Specific Rights

If you are a California resident:

  • You can request disclosure of data collected in the past 12 months.
  • You have the right to opt out of data sale (we do not sell data).
  • You may request deletion of your information.

11. Children’s Privacy

We do not knowingly collect personal data from children under 16 years. Bookings for minors must be made by a parent or guardian.

12. Data Security

We use SSL encryption, firewalls, and secure servers to protect your information. However, no system is 100% secure—use our services at your discretion.